All inquiries from the media including requests for general information, story requests, or information pertaining to a specific 911 incident should be directed to:
Captain / Public Information Officer
(585) 317-3222 (cell)
Please do not call our main business line. The fastest and easiest way to obtain information is to utilize the contact information for the PIO listed above.
- Henrietta Ambulance will proactively respond to incidents in the field that are known to be of higher level interest to the media.
- Due to strict HIPAA regulations and personal privacy laws, Henrietta Ambulance will not provide any information that could identify a patient. The provided information will be general in nature.
Your cooperation in following this protocol is very much appreciated, and will lead to a greater availability of useful information in a shorter period of time.